Return Policy
In order to return your items, your merchandise must meet the following criteria:
Items must be in original sale condition: unwashed, unworn or otherwise unused with original tags/labels attached.
In the event the products come with additional packaging such as ice boxes or ziplock bags, we will only accept returns with these packaging.
Items that fall on the clearance page and tagged with final sales item are not returnable or exchangeable.
If your order is missing items, please contact customer service immediately.
In the case that you received a wrong item, please contact customer service immediately. Man & Meats reserves the rights to reject any refunds if the return item doesn't meet above conditions.
Items must be returned within 24 hours from the date the item is received with the original receipt of your order.
Store credit cannot be exchanged to cash / credit card. It will be valid for a year upon date issued and can be used to purchase any items on Man and Meats website only.
Man and Meats will process the compensation by issuing store credit only when the return meets all of the above conditions.
You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.
* return parcel shipping fees will be bear by customers
HOW DO I RETURN/EXCHANGE MY ITEMS?
Postal Return
Before proceeding, you must ensure the return items are eligible according to the above mentioned conditions.
For delivery under Klang valley, admin will contact you shortly and provide you with a free service pickup to exchange the wrong items.
HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed.
Defective Product
We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.
Definition of a defective product:
A Defective Product is an imperfection in a product that has a stink or change of colour.
Examples of what is not considered defective:
Damage that is a result from duration delivery takes too long then supposed to be.
If you feel your product is defective as a result of duration delivery takes too long then supposed to be, please contact our admin at 017-2683235
Items must be in original sale condition: unwashed, unworn or otherwise unused with original tags/labels attached.
In the event the products come with additional packaging such as ice boxes or ziplock bags, we will only accept returns with these packaging.
Items that fall on the clearance page and tagged with final sales item are not returnable or exchangeable.
If your order is missing items, please contact customer service immediately.
In the case that you received a wrong item, please contact customer service immediately. Man & Meats reserves the rights to reject any refunds if the return item doesn't meet above conditions.
Items must be returned within 24 hours from the date the item is received with the original receipt of your order.
Store credit cannot be exchanged to cash / credit card. It will be valid for a year upon date issued and can be used to purchase any items on Man and Meats website only.
Man and Meats will process the compensation by issuing store credit only when the return meets all of the above conditions.
You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.
* return parcel shipping fees will be bear by customers
HOW DO I RETURN/EXCHANGE MY ITEMS?
Postal Return
Before proceeding, you must ensure the return items are eligible according to the above mentioned conditions.
For delivery under Klang valley, admin will contact you shortly and provide you with a free service pickup to exchange the wrong items.
HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed.
Defective Product
We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.
Definition of a defective product:
A Defective Product is an imperfection in a product that has a stink or change of colour.
Examples of what is not considered defective:
Damage that is a result from duration delivery takes too long then supposed to be.
If you feel your product is defective as a result of duration delivery takes too long then supposed to be, please contact our admin at 017-2683235